Assertiveness

Aims:

To develop assertive behaviour and recognise alternative behavioural strategies in others.

Objectives:

By the end of the course, delegates will be able to:

·        Understand assertive and alternative behavioural strategies

·        Recognise and apply assertive techniques

·        Understand the principles of empowerment

One Day Course Programme:

1.      Understanding assertive behaviour

2.      Recognising alternative behaviour in others

3.      Review and application of assertive behaviour techniques – developing motivation, attitude and confidence

4.      Assessing own assertiveness

5.      Role play

6.      Assertiveness and empowerment